Media Fortress
★★★★★ 4.9 · 43 Reviews
What is Media Fortress?
Web Hosting The servers on all web hosting plans come with a 99% up time guarantee. You can concentrate on your business and not issues with your website going down. Fast load speeds and one click installs for easy use.You can concentrate on your business and not issues with your website going down. Domain Names Free Domain checker and advice on how to choose the best domain name for your business. We provide affordable Domain registration that is easy to understand and simple to set up. You can concentrate on your business and not Our Melbourne based team will always have someone on call to help you at any time.
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Media Fortress Reviews (43)
- ★★★★★40
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Media Fortress is rated overwhelmingly positive across all 43 reviews, with 39 five-star ratings and only 4 four-star ratings, reflecting consistently strong satisfaction.
Users consistently praise responsive support and fast response times—many specify replies within an hour or same-day turnaround, even outside business hours. The Australian-based team is repeatedly valued for avoiding offshore time-zone delays and being accessible by phone. Customers highlight the team's technical expertise and willingness to go beyond standard support, helping with migrations, SSL setup, virus removal, spam filtering, and SEO advice without extra cost. The personal touch of speaking to the same support person—often named Stephen or Steve—appears across multiple reviews as meaningful to customers.
On reliability, users report excellent uptime and describe migrations as seamless and fast, often completed within hours. Pricing is noted as reasonable and flexible, with one customer reporting costs dropped from $500 to under $100 monthly after switching.
No significant criticisms emerge across the reviews. The only minor limitation mentioned implicitly is that the service suits users of varying technical skill levels—non-technical customers appreciate the patience and clear explanations, while developers value the technical depth. Long-term loyalty is common, with many customers reporting 2–10+ years of continued use.
★★★★★
Monday, July 10, 2023
“Stephen and his team at Media Fortress are always responsive…”
Stephen and his team at Media Fortress are always responsive with support requests and have the skills and expertise to manage issues promptly and in-house. As an Australian-based hosting company you don't experience the time lag in support responses associated with off-shore hosting. Media Fortress have provided quality service and advice about hosting to me for nearly a decade and I wouldn't host anywhere else. I highly recommend Media Fortress to anyone who is interested in quality support and service for a reasonable price.
★★★★★
Monday, June 26, 2023
“I have used Media Fortress for 8 years + I…”
I have used Media Fortress for 8 years + I think that speaks for itself. A solid company with excellent customer service. The response time for requests or help is without a doubt the fastest I have used.
★★★★★
Friday, March 17, 2023
“Responsive when problems occur, and with constructive suggestions provided.”
Responsive when problems occur, and with constructive suggestions provided.
★★★★★
Monday, February 20, 2023
“Awesome support Problem solved Well done...”
Awesome support Problem solved Well done...
★★★★★
Thursday, November 10, 2022
“I highly recommend Media Fortress. Enquiries are answered immediately and…”
I highly recommend Media Fortress. Enquiries are answered immediately and they offer a very professional services. A very knowledgeable team.
★★★★★
Tuesday, October 4, 2022
“Media Fortress always quick to respond with professional advice and…”
Media Fortress always quick to respond with professional advice and I appreciate being able to speak with the same person.
★★★★★
Wednesday, September 28, 2022
“Good hosting service. Great performances and very responsive to tech…”
Good hosting service. Great performances and very responsive to tech support requests.
★★★★★
Saturday, July 16, 2022
“I am a self taught developer working on my own…”
I am a self taught developer working on my own site. In my most recent interaction with Media Fortress Support I found their verbal explanation about how to deal with my problem was succinct, clear and to the point. In this business clear use of language is paramount. Thanks Media Fortress.
★★★★★
Sunday, April 17, 2022
“Stephen at Media Fortress really went above and beyond for…”
Stephen at Media Fortress really went above and beyond for me and my website. After numerous headaches caused by the previous host and hackers, he was able to make the time and effort to solve all issues and get a great result. Cheers
★★★★★
Monday, December 13, 2021
“Recently changed domain and webhosting, Media Fortress was recommended. I…”
Recently changed domain and webhosting, Media Fortress was recommended. I was delighted to be able to speak to the same person who talked me through the issues and was able to get everything up and running without delay. Thanks haps.
