Net Virtue
★★★★★ 4.4 · 13 Reviews
What is Net Virtue?
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Net Virtue Reviews (13)
- ★★★★★11
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Net Virtue receives overwhelming praise for hosting performance and customer support, though a small number of users report serious unresolved issues and poor refund handling.
Eleven of thirteen reviews celebrate fast, responsive support and reliable service. Users consistently highlight quick ticket response times, even outside business hours, and staff who resolve problems efficiently. Performance is another strength—customers report significantly improved speed after migrating to Net Virtue, particularly on their SSD platform. The sign-up process is described as straightforward, and pricing is viewed favourably. Support quality stands out as a genuine differentiator; several users describe it as the best they've experienced across multiple hosting providers.
Two one-star reviews present a different picture. One user experienced slow or inaccessible webmail and felt support was dismissive and unhelpful. Another purchased a WHMCS reseller module that never functioned properly; after multiple support requests failed to resolve it, the company refused a refund. These reviews suggest that when Net Virtue encounters certain technical problems—or when disputes arise—the experience can deteriorate sharply.
For most users, Net Virtue delivers on speed and service. However, potential buyers should be aware that the company's support has limits, and refund policies may not be flexible in all situations.
★★★★★
Monday, February 26, 2018
“Webmail became really slow or inaccessible. The 'support' is non-existent,…”
Webmail became really slow or inaccessible. The 'support' is non-existent, they basically blame you and make stupid suggestions, like 'back up your email folder and reinstall accounts'. Stay away.
★★★★★
Monday, February 1, 2016
“I moved a site over to test their service out…”
I moved a site over to test their service out and have been delighted with the result. Achieving greater speed and on a slight technical hicup it was resolved fast at 9 pm at night. I am now moving other sites over.
★★★★★
Monday, January 25, 2016
“Fantastic service! They really go above and beyond in customer…”
Fantastic service! They really go above and beyond in customer service. Amazingly timely, patient, and helpful. I have never had an issue with their product, and they have helped me fix every blunder I have made efficiently and patiently. This is not my first hosting and domain provider, and they are by far the best I have experienced.
★★★★★
Wednesday, April 8, 2015
“After sales service is awesome! They answer my questions very…”
After sales service is awesome! They answer my questions very promptly and professionally. Very helpful! I can't resist to give them a 5 star rating! Well done guys!
★★★★★
Tuesday, January 27, 2015
“I've spent years switching from host to host until I…”
I've spent years switching from host to host until I ended up at NetVirtue. Fantastic team, fantastic (real) support. Can not give enough positive comments about this company, hope they keep up the level of service they are offering.
★★★★★
Wednesday, October 22, 2014
“Moved Zencart online shop to NetVirtue in August. Performance is…”
Moved Zencart online shop to NetVirtue in August. Performance is stunningly quick on SSD platform and the support is outstanding. Have now moved other sites across. Very impressed and will recommend to others.
★★★★★
Monday, August 18, 2014
winnergistic“Was very impressed. Sign up process was a breeze and…”
Was very impressed. Sign up process was a breeze and when I ran into problems, the support team were VERY responsive. I'm very happy to have chosen them. RECOMMENDED
★★★★★
Wednesday, May 28, 2014
Shift Your View“Have been hosting a website with this company for over…”
Have been hosting a website with this company for over a year now, extremely happy with their service. Ecstatic with their support, fast, accurate, helpful. Have just finished transferring all my domains and hosting over to them now for centralised management. Great pricing, service, continuity. What else do you need?
★★★★★
Monday, April 28, 2014
James IT“I have very bad experience with this company. I bought…”
I have very bad experience with this company. I bought WHMCS syra reseller module from netvirtue. It never worked properly for me. I asked several times for support. They couldn't fix the problem. I then ask for refund. They refused it.
★★★★★
Friday, March 7, 2014
MG Computers“Fantastic support and really happy I switched to netvirtue. Their…”
Fantastic support and really happy I switched to netvirtue. Their servers have been great also.