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Office Master System

★★★★ 3.7 · 3 Reviews

What is Office Master System?

Master System is backed by more than 25 years of industry experience that drives value for the manufacturer wholesale/retail distributor regardless of market conditions. At Master System, Inc. we develop, market and support a portfolio of software and services that delivers enterprise management and collaborative supply chain solutions to thousands of small to mid-size distributors. We Create Software that Helps Wholesale/Retail Distributors Shape Their Future We believe that a single idea can change the world. But great ideas only matter when they become real, with ready-to-launch products and services. That’s why our mission is to help our customers eliminate the barriers between ideas and business outcomes. Built-in Flexibility As your business changes, you can change your business system. Scale up, spin off, adopt new business models, OMS's flexibility lets you do it all, quickly and easily. With every OMS upgrade, your configurations and customization migrate seamlessly. Imagine that. Business Analytics Free-for-All Real-time analytics is the OMS user interface. Users know what they should be doing and how they're helping the business, with easily accessible reports and key performance indicators. Vital business data is analyzed and displayed from right within the system eCommerce Ready Your core business system now becomes your customer-facing ecommerce system with a customizable, customer-specific, pixel perfect experience. Designed for Wholesale/Retail Distribution We would love to hear from you.

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Office Master System Reviews (3)

3.7
★★★★
3 reviews
  • ★★★★★2
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  • ★★★★1

Review Summary

Generated using AI from real user reviews

Office Master System divides users sharply, with praise for its core features tempered by serious complaints about cost and integration.

Two users highlight the intuitive interface and strength of the WMS and inventory control modules, particularly after the latest version update. However, one long-term user reports a fundamentally different experience: they found the software not user friendly, with a bare-bones base package that requires expensive add-ons—including a $600 charge for a simple pickup slip form. This user also struggled with failed integration efforts over six months and encountered refusal to refund, ultimately reporting a 200% increase in order processing time.

The gap between these accounts suggests the software may work well for straightforward use cases but become costly and problematic when customization or integration with other systems is required. Buyers should clarify integration capabilities and total cost of ownership before committing, and verify the vendor's willingness to support integration projects or offer refunds if implementations fail.

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