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Paychex, Inc.

★★★★ 1.0 · 1 Review

What is Paychex, Inc.?

About Paychex Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement that continues a tradition of delivering excellence. The company was founded in 1971 by B. Thomas Golisano with just $3,000 and a good idea – to make payroll outsourcing easy and affordable for small businesses. From those early days with just one employee, Paychex now has more than 14,000 employees serving more than half a million small- to medium-sized businesses nationwide. Paychex serves approximately 670,000 payroll clients as of May 31, 2019 across more than 100 locations and pays one out of every 12 American private-sector employees. The company offers an ever-growing variety of payroll and human resource products and services that help clients do what they do best — run their business. With a wide range of services – including payroll processing, retirement services, insurance, and a fully outsourced human resource solution – Paychex customizes its offering to the client's business, whether it is small or large, simple or complex.

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Paychex, Inc. Reviews (1)

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Review Summary

Generated using AI from real user reviews

Paychex failed to meet this user's expectations in critical ways. The reviewer reports that the company made promises it didn't keep, delivered slow support responses, and left issues unresolved long enough to incur penalties. Based on a single review, it's impossible to assess how broadly these problems extend across the customer base.

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