What is SAG Infotech?
SAG Infotech is the leading tax solution provider company in India with an experience of more than two decades in taxation, accounting and software development field. Since its inception in 1999, the company has made a unique mark for itself in the market by delivering world-class, reliable and top-quality software to a wide range of industry professionals, including CA, CS, HR and other IT professionals. SAG Infotech also has a highly dedicated and experienced team of more than 350+ members, who are committed to achieve customer delight and enhance customer relationships by delivering them round-the-clock support and development services. SAG Infotech is also a proud member of many quality and top-notch organisations in India, which include ASSOCHAM, NASSCOM, Federation of Indian Chambers of Commerce and Industry (FICCI), Data Security Council of India, and Confederation of All India Traders (CAIT). SAG Infotech has established popular subsidiaries in the form of SAG IPL, SAG RTA, and SAGMART.com. SAG IPL, the IT development wing of SAG Infotech is among the best website and app development companies in India that design & deliver the most reliable, scalable and affordable end-to-end IT solutions to clients, in line with their project needs and budget constraints. Similarly, SAG RTA, another subsidiary of SAG Infotech also holds the laurels of being the only SEBI-approved RTA service provider company in Rajasthan. Fort the past 20 years, SAG Infotech has been working on the principles of the “Client-First” approach where its entire team is committed to meet the diverse demand of its loyal customers & clients by delivering them outstanding IT products and excellent customer services. Being a top-notch IT firm, the company has also expanded its business wings to overseas countries like the United Kingdom (U.K.), United States of America, Canada, Australia, etc, where it provides offshore IT development, KPO and ERP-related services at competitive prices.
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SAG Infotech Reviews (3)
- ★★★★★1
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
SAG Infotech's Genius tax software earns strong marks for core functionality but struggles with customer service quality.
Users consistently praise the intuitive interface and reliable filing accuracy, with one long-term customer highlighting unlimited income tax return filing as a valuable feature for business owners. The software's step-by-step guidance makes the tax process straightforward, and one user noted particular satisfaction with knowledgeable support. However, another reviewer reported a markedly different experience, describing the accounts staff as unhelpful and dismissive during renewal discussions—frustrating enough to trigger a switch to competitor software. This gap between positive product experiences and negative account management interactions suggests inconsistency in how the company handles customer relationships.
For prospective buyers, the software itself appears solid, but the renewal and support experience may vary significantly depending on who you interact with in the organization. The contrasting reviews hint that capability alone isn't enough if customer-facing teams aren't aligned with user expectations.
★★★★★
Wednesday, May 1, 2024
“I am sharing my experience as a satisfied customer of…”
I am sharing my experience as a satisfied customer of SAG Infotech Private Limited and their excellent product, Genius and online GST Software. I have been using this software for filing my tax returns for several years now, and it has never failed me in accuracy and efficiency. One of the things that I like the most about Genius Software is that it allows for unlimited income tax return filing, which has been a great help to me as a business owner.
★★★★★
Thursday, April 18, 2024
“I have been a genuine user of SAG Infotech products…”
I have been a genuine user of SAG Infotech products for more than five years. I am incredibly impressed with the performance and user-friendliness of this company. The company software has made my filing tax returns so easy, thanks to its intuitive interface, robust features and easy navigation. The clear instructions provided by the software guide me through each step of the filing process and make it a stress-free experience. I feel confident with this software. Apart from its good features, customer support is another aspect that makes me stand out in using this software. The customer service team is knowledgeable and always available to help with any questions or concerns during the filing process. Their customer support is undoubtedly one of the best I have encountered.
★★★★★
Thursday, August 20, 2020
“I used this software named Genius for 2-3 years. I…”
I used this software named Genius for 2-3 years. I found it fine. But the real problem is their Accounts staff! They talk like they just want all the Customers to discontinue the service! For renewal, I had very bad experience and so I discontinued and went for lot better software WINMAN.
