What is Simple Ace?
Simple Ace is a US-Customs Border Protection (CBP) and Canadian Border Services Agency (CBSA) accredited and certified e-manifest service provider. Our software was developed by a team of specialists with more than 50 years experience in the transportation industry. We have acquired a solid expertise through the challenges generated by the management of moving equipment and cargo across international borders. Simple Ace prides itself by providing the best customer service in the industry. Our dedication to our customers is the pillar on which our entire company has been built. With a dedicated customer service representative (CSR) assigned to each and every account, we guaranty that your questions and inquiries are responded to in a timely manner. Our commitment to service is what makes us different from our competitors. We also guaranty that you will never deal with a voice mailbox while trying to complete a manifest request. We understand the costs associated with having a driver delayed at the border, so whether day or night, our support staff is available to help when needed.
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Simple Ace Reviews (1)
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- ★★★★★1
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Review Summary
Generated using AI from real user reviews
Simple Ace's e-manifest submission feature earns strong marks for consolidating CBP and CBSA filings into a single workflow, eliminating the friction of switching between portals—a real advantage for small teams managing dispatch at scale. The user values the clarity of field mapping and has had consistent, responsive support over two years.
The main weakness is the reporting interface, which handles basic submission history but lacks smooth filtering by driver or date range. Despite this gap, reliable customer service appears to offset the limitation for this user.
★★★★★
Tuesday, January 20, 2026
“The e-manifest submission feature is what I keep coming back…”
The e-manifest submission feature is what I keep coming back to. Two years in, I still appreciate how clearly it handles both CBP and CBSA filings inside one workflow. No toggling between portals, no second-guessing which fields apply to which border. For a small team scaling fast, that clarity saves real headaches at dispatch.
My one gripe is that the reporting side feels a bit thin. I can pull submission history, but filtering by driver or date range is clunkier than it should be. Customer service, though, has never let me down. My assigned rep picks up. Every time.
