Spectrum Voice Technologies

Established in 1986, Spectrum Voice Technologies, Inc. pioneered automated call processing, voice messaging, and IVR technology. Over the years, we have developed and/or implemented over 400 customer installations. Throughout this process, excellent customer service has been our primary goal In recent years, Spectrum has evolved into a service based company. Building on our experience, in year 2000 Spectrum introduced one of the first web based time and attendance TeleTrack Systems. Today, Spectrum TeleTrack processes over 4 million calls per year. Finally, a Web Based Home Care Scheduling System that is Both Powerful and User Friendly ... Trains In One Hour or Less ... With a Feature Set That Includes... Client Visit Plan Management Day at a Glance / Week at a Glance Calendar Operations QuickBooks Integration / Payroll & Invoiceing Integrated Telephony Utilizing Caller ID Late Arrival Alerts by Text and E-Mail Tracks Activity Codes by Visit Supports Individual and Group Caregiver Voice Messaging Referral Source Management Supports Hourly, Flat Rate, and Tiered Rate Plans Client Prospect & Caregiver Applicaant Management Advanced Reminder / Work Flow Management System View Recent Caregiver / Client Notes with One Mouse Click Supports Assessment and Plan of Care Document Storage Smarphone Compatibility with Rapid Information Access