Steadfast Networks
★★★★★ 4.6 · 9 Reviews
What is Steadfast Networks?
Steadfast is a Chicago-based cloud and managed IT infrastructure services provider that specializes in highly flexible cloud services and storage, bare metal dedicated servers, and backup and disaster recovery options. Steadfast hosts these services from SSAE18/ SOC-audited data center facilities in Chicago and New Jersey that we directly operate and staff 24/7/365 with our own DC Ops team. We make IT work, so you can take care of business. Specialists in Cloud Consulting, Engineering and Hosting for over 20 years, Steadfast offers customized services at all stages of design and deployment to maintenance and expansion planning. As an extension of your team, Steadfast will ease technology constraints, making your life easier so you can Strengthen Your Focus on your core business.
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Steadfast Networks Reviews (9)
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Steadfast Networks has an overwhelmingly positive reputation, with one significant exception: eight of nine reviews award five stars, while one employee gave one star.
Customers consistently praise reliable uptime, responsive support, and willingness to solve problems beyond standard offerings. Multiple reviewers highlight 100% uptime guarantees being met, fast response times (including after-hours assistance), and staff who adapt solutions to individual needs. Long-term relationships are common—several customers cite decade-plus tenures, and many mention named individuals like Karl by name, suggesting strong personal relationships with the team. Colocation, dedicated servers, and managed services all receive positive mention, with users noting fair pricing relative to the service quality.
The single one-star review, from someone claiming three years as an employee rather than a customer, cites poor management, inconsistent rules, lack of on-site supervision, and rudeness. This stands in stark contrast to customer feedback about the management team.
The discrepancy suggests Steadfast may deliver excellent external customer service while struggling with internal workplace culture, or the employee review may reflect an isolated experience. For prospective customers evaluating the service itself, the evidence is heavily in Steadfast's favour.
★★★★★
Wednesday, June 12, 2019
“Very poor company to work for the managers are rude…”
Very poor company to work for the managers are rude never have a supervisor on site left to work on your own they have different rules for staff couldn’t work for them no more loved the school I was at but not this company was there 3 years wouldn’t recommend anyone to work for them
★★★★★
Tuesday, May 1, 2018
“Great dedicated server experience ... Very good support team on…”
Great dedicated server experience ... Very good support team on steadfast.net 100% uptime service level agreement (SLA)
★★★★★
Thursday, November 23, 2017
“Steadfast has always been a wonderful company to work with…”
Steadfast has always been a wonderful company to work with and have always worked with me when my needs don't line up with their normal solutions. There have been some issues over the decade or so I have worked with them but they have always resolved them quickly and professionally.
★★★★★
Sunday, December 15, 2013
“I have been a customer of Steadfast for ~13.5 years…”
I have been a customer of Steadfast for ~13.5 years since May 2000 (called NoZone then) when I registered my first domain and began a leap into web development just out of college, back when everything seemed to be done by Karl. The great customer service and insight about how to remedy my issues has been a big highlight throughout that entire time. Highly recommended.
★★★★★
Monday, July 22, 2013
DigIt Servers“I'm not a direct customer of Steadfast, but I am…”
I'm not a direct customer of Steadfast, but I am a customer of a company that colocates at their 725 S. Wells datacenter. I have never seen a company with more uptime, faster speeds, good routing, and good reviews as Steadfast. These guys have put a ton of time into picking high-quality providers, redundant power / network options, and their 100% uptime guarantee has stood true in the 4 months I've been using them. Cheers to Steadfast!
★★★★★
Friday, July 19, 2013
Dark Cloud“Steadfast is a great company to work with. They helped…”
Steadfast is a great company to work with. They helped keep our servers running even late in the night when most of us are sleeping. The prices are fair for the up time that they have, and the speedy fixes on our server when a drive died was wonderful. Drive died, less than 1 hour to replace. The drive took about 3 hours to build, but our site was still up and running.
★★★★★
Friday, July 19, 2013
Future Hosting“Steadfast has been a fantastic service provide and partner for…”
Steadfast has been a fantastic service provide and partner for several years. As we grew our business, Steadfast was able to accommodate our growth and increased colocation need. As we needed services beyond standard colocation, Steadfast was able to deliver. This includes fantastic remote hands and eyes, phenomenal IP connectivity. The Steadfast management team is always willing to lend a hand and has shown their dedication to ensuring clients have nothing but a superb experience.
★★★★★
Friday, July 19, 2013
RDS Hosting“After being with several other data centers in 2006 we…”
After being with several other data centers in 2006 we found Karl & Steadfast. I can say from experience that Steadfast Networks has been a true blessing to our company. We've used Steadfast for colocation, dedicated servers and Cloud VPS solutions. With the above and beyond attitude of all the staff we've had the pleasure of dealing with we can't help but recommend them with highest honors to anyone looking for a quality data center to call home. Thanks to Karl, Brad and Kevin for the fantastic service they've provided over the years.
★★★★★
Friday, July 19, 2013
“Before switching to Steadfast, I spent many years bouncing from…”
Before switching to Steadfast, I spent many years bouncing from provider to provider. Steadfast is the most professional business I've been fortunate enough to deal with over the years and they always go above and beyond what I am entitled to. Their prices are always fair, but you can not put a price on their customer service. There are a lot of competitors, but regardless of price, I personally would never leave Steadfast.