
Strato Hosting
★★★★★ 3.3 · 3 Reviews
What is Strato Hosting?
STRATO is the reliable web hosting provider for anyone seeking online success. We make web hosting fair and simple – at an unbeatable price and without unnecessary frills. Our product portfolio ranges from domains, email, websites, and servers to online marketing tools and HiDrive, Germany’s biggest cloud storage. The complete packages come with flexible contract terms, a 30-day money-back guarantee, and our multiple prize-winning customer service. Established in 1997, STRATO is now one of the world’s biggest web hosting providers with over four million domains and more than two million customers. Home to around 500 employees, STRATO operates two TÜV-certified data centers with over 70,000 servers in Berlin and Karlsruhe. STRATO AG is part of the United Internet Group.
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Strato Hosting Reviews (3)
- ★★★★★1
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Strato Hosting reviews are sharply divided, with users either praising reliable service and support or condemning the company for poor customer experience.
Two reviewers highlight consistent performance and helpful support staff over multi-year relationships. Both appreciated responsive assistance when they had questions, with one specifically noting the value of a free support phone line. These users found the company delivered on its promises.
The third reviewer had a starkly different experience, claiming customer service was shocking and that the company focused on securing contracts rather than delivering promised support. This reviewer strongly advises against the service.
With only three reviews and such extreme polarization, potential buyers should treat these accounts as user experiences that may vary significantly depending on circumstances. The consistency of positive feedback from long-term users versus the severity of the single negative review provides limited clarity on what to expect.
★★★★★
Thursday, November 29, 2012
“Strato+Hosting+has+been+a+reliable+solution+for+me.+I+have+used+them+for+my+own+personal+site+for+the+last+3+years+and+have+no+complaints.+Every+time+I+have+called+them+with+an+issue+they+were+more+than+happy+to+help+me+out.+I+wish+other+companies+were+as+good+as+them.+”
Strato+Hosting+has+been+a+reliable+solution+for+me.+I+have+used+them+for+my+own+personal+site+for+the+last+3+years+and+have+no+complaints.+Every+time+I+have+called+them+with+an+issue+they+were+more+than+happy+to+help+me+out.+I+wish+other+companies+were+as+good+as+them.+
★★★★★
Tuesday, February 21, 2012
“I have been with STRATO for a few years now,…”
I have been with STRATO for a few years now, had some problems setting up my own website, but I got some helpful support and I appreciate the freephone number whenever I have any questions.
★★★★★
Thursday, September 8, 2011
Kaos+RC+Limited“I+would+recommend+that+anybody+considering+Strato+for+their+hosting,+avoid+them+at+all+costs. Their+Customer+Service+is+the+most+shocking+I+have+ever+experienced+with+only+one+member+of+staff+seemingly+willing+to+help+in+any+way. They+are+only+focussed+on+taking+your+money+and+once+they+have+you+in+a+contract+fail+in+every+respect+to+provide+anything+near+the+service+they+claim+to+offer Avoid+Strato+at+all+costs+unless+you+want+your+business+to+suffer!”
I+would+recommend+that+anybody+considering+Strato+for+their+hosting,+avoid+them+at+all+costs.
Their+Customer+Service+is+the+most+shocking+I+have+ever+experienced+with+only+one+member+of+staff+seemingly+willing+to+help+in+any+way.
They+are+only+focussed+on+taking+your+money+and+once+they+have+you+in+a+contract+fail+in+every+respect+to+provide+anything+near+the+service+they+claim+to+offer
Avoid+Strato+at+all+costs+unless+you+want+your+business+to+suffer!