Support Wala
★★★★★ 3.0 · 2 Reviews
What is Support Wala?
Support Wala has been at the forefront of providing quality managed technical services to various companies for more than 10 years. Our areas of expertise include dedicated technical support, high availability and high-load projects implementation, infrastructure management as well as server management. Support Wala takes a unique approach to every client. Our engineers work with companies to identify real business opportunities and threats. We then offer customized plans and proven solutions that help our clients achieve business goals, become more efficient and productive.
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Support Wala Reviews (2)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Support Wala has received conflicting feedback from users, with one customer reporting serious issues and another praising their responsiveness.
The satisfied customer highlighted quick response times and effective problem-solving, noting that support resolved server issues in under an hour. However, the other reviewer had a starkly different experience, claiming that support staff failed to deliver promised audits, did not access their server as claimed, and provided no documentation despite multiple follow-up requests. This customer described the support as pathetic and suggested dishonesty in the interaction.
With only two reviews available, it's difficult to assess which experience is typical. The gap between them—one praising fast resolution and another reporting unresolved issues and missing audit reports—suggests either inconsistent service quality or highly variable experiences depending on the problem type. Prospective buyers should be cautious and may want to clarify the company's audit procedures and documentation practices before committing.
★★★★★
Friday, December 7, 2018
“Sorry to say but support is pathetic, i have called…”
Sorry to say but support is pathetic, i have called several times and informed them to perform an audit of my server, for which they lied that they did an audit, where i can see the company didnt login to server and didnt provide any report of the activity even after several calls for the same.
★★★★★
Monday, September 10, 2018
“Excellent support and prompt follow up by the support team.…”
Excellent support and prompt follow up by the support team. They took less than an hour to reply and fix my server issues
