T-Max Dialer & Communications

With T-Max Your Company has a wide variety of dialers at your disposal. With your predictive dialer you can have your agents on the phone with a live contact every 5-20 seconds using a much smaller amount of accounts than other dialers widely used. With the Voice Broadcast you can dial a large volume of accounts very shortly producing large amounts of call backs and transferred calls. With the inbound blend you can have all your agents logged into Predictive Dialer taking all calls from the Voice Broadcast Dialer, letters, e-mails, and any other communications you sent. Our Dialers will make your 5-10 agent operation perform like a 20-40 agent operation for a fraction of the cost of hiring all those extra agents. https://tmaxdialer.com Predictive Dialer A Predictive dialer will automatically dial batches of telephone numbers and connect calls to your agents live. This integrated product is designed to deliver maximum value and rapid return on your investment. In fact, our clients have experienced dramatic increases in efficiency, customer satisfaction, market share and revenues since deploying our predictive dialing software. Numbers are dialed at the appropriate pace and calls are transferred to agents only when a live person has answered. Call volumes are increased, productivity is enhanced, and the time your agents spend promoting your products and services to potential customers is greater than ever before! The predictive dialer will make lots of live contacts but if you have accounts you have spent more than enough man power on and still want it work you can always deploy the voice broadcast to keep working them. We are also in the process of releasing a beta program for inbound blend that allows the agents on the predictive dialer to field all the call backs from the people that press the transfer key on the voice broadcast dialer. Can your dialer company do all this for you? Voice Broadcast The T-Max Voice Broadcast is great for appointment reminders for doctors, spas and other offices as well as political campaigns and charities. This dialer is perfect for anyone wanting to leave premade information with the party that answers the phone or on answering machines. It will also allow the consumer to have the option of pressing a number to speak with your company if they wish to. This dialer is great at leaving massive messages and information while generating some live contacts Voice Broadcast It’s your dialer build it how you want. Compared to other dialer systems, our system is absolutely user controlled. You can upload voice recordings, control your contacts, play, pause and stop campaigns all from our simple web based dashboard. Every client is given their own username and password. Managers can control the system and have many custom options. Adjustable Caller ID: Our Clients have complete control of the outbound Caller ID (phone number & name) being displayed to contacts during the broadcast. This feature is adjustable in real-time. Note: certain carriers will not accept the displayed caller id name (phone numbers are usually OK) and T-Max cannot guarantee the actual information that will be shown on the caller ID, however all our Telco providers are premium carriers with full CLI support. Modifiable Transfer & Backup Numbers: Each voice broadcasting campaign can have a unique transfer number, for more accurate call logs, reports and stats. Using a second phone number ensures your receive every call, even when the first phone number is being used or busy. AMD Answering Machine Detection: AMD is 90% accurate and will ensure your custom message is played to live contacts not answering machines. When AMD is implemented it can save you 30-50% on your phone charges. Telephone Key Controlled: Decide what telephone keys the party called presses on the phone keypad button (0-9, * or #) to activate an action you determine. e.g.: Transfer to a Representative, leave a message, or request to be put on a do not call list. EZ Billing w/Call Detailed Records (CDR): Billing is in 6 seconds increments and is easy to read and understand. No hidden fees and rounded minutes. You only pay for what you use. Voicemail Message Drop: Decide to leave a message, don’t leave a message, or leave a custom message on answering machines.