Tessitura Network
★★★★★ 4.5 · 2 Reviews
What is Tessitura Network?
Tessitura is a nonprofit tech company dedicated to helping arts and cultural organizations thrive. CRM lies at the heart of our mission and our technology platform. Ticketing works hand-in-hand with fundraising, membership, marketing, education and front of house. Intuitive tools help uncover business insights and turn data into action. And features including timed admission, integrated streaming and contactless scanning help build a sustainable future. The Tessitura community includes over 750 arts organizations and cultural attractions in 10 countries. Our staff provide 24/7 support and offer guidance to grow revenue and build lifelong engagement.
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Tessitura Network Reviews (2)
- ★★★★★1
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Tessitura Network earns strong marks as a performing arts-focused system that delivers flexible customization and robust reporting capabilities.
Users consistently praise the software's adaptability to different organization sizes and types, along with outstanding customer service. The reporting tools receive particular attention—users value the ability to generate highly customized reports and automate them on a schedule, which streamlines financial settlement and multi-party communication across the sales cycle. The newer dashboard features are described as versatile and powerful for tracking KPIs.
The main friction point is the learning curve, though one reviewer with ticketing experience noted it wasn't steep. Users also mention that dashboards, while capable, can feel cumbersome when you need quick data access. The annual Tessitura conference is flagged as a genuine benefit for hands-on problem-solving with developers.
With only two reviews, there is limited detail on pricing, implementation timelines, or potential drawbacks for smaller organizations, but both reviewers indicate the software delivers real value for performing arts operations managing ticketing, financials, and reporting at scale.
★★★★★
Thursday, December 16, 2021
“Tessitura was built with performing arts organizations in mind. It…”
Tessitura was built with performing arts organizations in mind. It is a completely flexible program to mold and shape to any performing arts center big or small. The customer service is outstanding and tons of resources are available in order to learn more about the program. If you have the opportunity, the Tessitura conference every year is one heck of a place to meet all the developers and they really give you the time of day to sit and work out any issues you may have. Did I mention their customer service is awesome?
★★★★★
Tuesday, October 27, 2020
“As an integral part of the team working to settle…”
As an integral part of the team working to settle financials for events I can get almost any data collected through Tessitura sliced and diced in a report with tremendous customization. I have been pleased with the content of reports in particular. Without this tool, it would be impossible to provide the backup documentation necessary for settlement and reporting throughout the sales cycle. I also love the scheduled reports feature. I can develop custom reporting and set it once to send to multiple parties throughout the sales cycle and never worry about it again. Newly implemented dashboard are extremely versatile and powerful, but sometimes a touch cumbersome if you need a look at data. Great tool to develop and maintain KPIs. Though the learning curve, assuming ticketing software is in your background the learning curve is not terribly steep and I know I have just scratched the surface.
