The Guestbook

The Guestbook is a hospitality technology company founded in 2014, specializing in cash-back rewards programs for independent and boutique hotels. It operates the world’s largest rewards program for independent hotels, featuring over 800 partner hotels across more than 70 countries. The company focuses on enhancing direct relationships between hotels and guests, which helps reduce reliance on online travel agencies and boosts profitability for hoteliers. With nearly 4 million registered members, The Guestbook recently celebrated its 10th anniversary in 2024. The Guestbook offers a cash-back rewards program for travelers, allowing members to earn cash back on direct bookings. It also provides travel planning tools, including Shrtlst for quick trip planning and Insiders for unbiased local insights. The partnership model benefits hotels by increasing direct bookings and reducing commission fees, while promoting partner hotels to a global member base. The leadership team, co-founded by James Gancos and Dana Manacher, brings over 200 years of collective hospitality experience, emphasizing innovation and personal relationships in their mission to enhance travel experiences.