TravelNet Solutions
★★★★★ 3.0 · 1 Review
What is TravelNet Solutions?
TravelNet Solutions provides integrated software and solutions for the hospitality industry. Our mission is to transform how hospitality works. Every day we strive to solve the most difficult technology and workflow challenges, and we work tirelessly to provide solutions to help our customers become more efficient and profitable. Our vision of the future is a world where every hospitality company is able to compete on a level playing field. Our goal is to become our customer's business concierge. It all starts with one question, how can we help you?
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TravelNet Solutions Reviews (1)
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Review Summary
Generated using AI from real user reviews
TravelNet Solutions offers powerful, flexible property management software but is hampered by poor customer support. The platform delivers extensive features and customization options that users find valuable for managing properties. However, support interactions are frustratingly ineffective—requests get passed through multiple tiers where issues are dismissed or ignored, despite staff remaining courteous. For buyers relying on responsive help to resolve problems or navigate the system's complexity, this is a significant drawback that undermines the software's strengths.
★★★★★
Wednesday, April 26, 2023
“The property management software is excellent. There are so many…”
The property management software is excellent. There are so many features and so much can be customized. With that being said you will need support, and that is something that you will never get. You will go through a tiered system where people will continually brush you off. They are always polite but if I could give customer service a 0 rating, I would.
