Virtual Internet
★★★★★ 4.4 · 14 Reviews
What is Virtual Internet?
Founded in 1996, Virtual Internet is a leading provider of high availability managed web infrastructure services for businesses. Virtual Internet tackles the agility, innovation, and efficiency challenges posed by on-premise IT infrastructure. Everything we do is underlined by our core values of Reliability, Performance and Service. Specialising in cloud services and exceptional managed hosting services with tailored SLAs, Virtual Internet delivers a reliable platform for hosting your websites and applications without you having to manage the infrastructure that goes with it. Virtual Internet cloud services includes cloud servers, private cloud, and hybrid cloud and delivers a dynamic environment for hosting IT assets with the flexibility to change resource requirements on-demand and in tandem with business objectives. The team at Virtual Internet believe that all companies are different which is why they design, build and manage cloud services to suit each customer's unique business challenges.
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Virtual Internet Reviews (14)
- ★★★★★9
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Virtual Internet's reviews are overwhelmingly positive, though one severe complaint raises important caveats. Most users praise the service for reliable uptime, responsive support, and clean, fast interfaces that boost productivity. Customers highlight personal service and attentive account management as standout strengths, particularly valued by small businesses with limited IT resources. Several mention stable network performance over years of use.
The main criticism concerns pricing—one reviewer notes the fastest options are expensive. More significantly, a single 1-star review reports serious issues: persistent server downtime despite advertised 100% uptime guarantees, unhelpful staff responses, and lack of explanation for outages. This reviewer states the service caused business loss.
The striking gap between this one negative experience and the 13 positive ones suggests either highly inconsistent service delivery or circumstances specific to that customer's setup. Buyers should investigate what changed or whether the complaint reflects isolated problems now resolved, especially since other recent reviews mention excellent uptime and support. The service appears strong on reliability and personal attention for most, but the disconnect on uptime promises warrants clarification before committing.
★★★★★
Tuesday, June 18, 2013
“Wow what an interesting way to build websites. Virtual internet…”
Wow what an interesting way to build websites. Virtual internet services are taking over and are becoming the mainstay of how we do business. Great job!
★★★★★
Tuesday, June 4, 2013
Marks“Virtual Internet was a great way for my family and…”
Virtual Internet was a great way for my family and I to stay connected and up to date. In a society that evolves around the world wide web, this product is vital.
★★★★★
Tuesday, May 7, 2013
“Virtual internet provided a great way for us to maintain…”
Virtual internet provided a great way for us to maintain a cloud server while maximizing productivity among our staff. The interface is fast, clean, and primarily organic to human reaction time. I would definitely use this product as a means to maximize productivity among employees, and clients.
★★★★★
Monday, April 8, 2013
“We've been impressed with VI since selecting them last year,…”
We've been impressed with VI since selecting them last year, we chose them based upon the personal service that they speak about and we've found it to be really quite beneficial when working in a small business with limited IT resource.
★★★★★
Friday, April 5, 2013
“My company has been with VI for over a year…”
My company has been with VI for over a year now and we've been pleased with network speed. The service at every touch point has been above average including support, account managers and data center staff.
★★★★★
Monday, February 4, 2013
Storage Rage“I've explored a few other highly recommended hosting sites. Nothing…”
I've explored a few other highly recommended hosting sites. Nothing compares to what these guys bring to the table.
★★★★★
Monday, January 14, 2013
“There are many hosting services out there, but none compare…”
There are many hosting services out there, but none compare to Virtual Internet. They helped my business grow to heights I never thought were possible.
★★★★★
Thursday, January 3, 2013
“This internet provider has proved a decent solution for my…”
This internet provider has proved a decent solution for my company. Their fastest options are a little too expensive, but we've never had an outage.
★★★★★
Wednesday, January 2, 2013
“Wonderful service! The best prices with dependable hosting! I'd recommend…”
Wonderful service! The best prices with dependable hosting! I'd recommend this service to anyone.
★★★★★
Wednesday, August 22, 2012
“It+is+a+relief+to+finally+have+found+a+dependable+host+after+several+bad+experiences.+Our+solution+is+complex+and+highly+customised+and+Virtual+Internet+have+really+stepped+up+to+the+plate.++”
It+is+a+relief+to+finally+have+found+a+dependable+host+after+several+bad+experiences.+Our+solution+is+complex+and+highly+customised+and+Virtual+Internet+have+really+stepped+up+to+the+plate.++