What is Wishpond Agency?
Marketing made simple. Get the world’s easiest marketing platform, with a team to do it for you. Take the Guesswork Out of Marketing With a Team of Professionals Your marketing executive will work with you to ensure your campaign is a success. Get unparalleled support 24/7 with access to designers, ads specialists, content writers, and more.
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Wishpond Agency Reviews (168)
- ★★★★★124
- ★★★★★14
- ★★★★★1
- ★★★★★2
- ★★★★★27
Review Summary
Generated using AI from real user reviews
Wishpond earns strong marks for ease of use and customer support, but is seriously undermined by aggressive billing practices and contract enforcement that frustrate many users.
Most reviewers praise the platform itself: landing page builders are polished and intuitive, email automation and contest features work well, and the software lets users accomplish sophisticated marketing tasks without technical expertise. Support staff—particularly named representatives like Pablo, Agni, and Nick—receive consistent recognition for being responsive, knowledgeable, and genuinely helpful. Several long-term users report good results with lead generation and list building.
However, a substantial minority describe billing nightmares. Multiple users report being charged months or years after cancellation attempts, struggling to obtain refunds even when the product didn't work for them, and facing rigid contract penalties. Some claim they were never properly notified about auto-renewal. A few customers hired Wishpond's agency services and experienced failed campaigns with poor communication, unmet deliverables, and refusal to cancel contracts or refund payments.
Additional technical complaints include occasional bugginess, confusing interfaces in certain sections, difficulty exporting data, and limitations like requiring YouTube links for video contests. The platform is strongest for landing pages and email automation, weaker for those needing full-service managed campaigns or highly specialized features.
★★★★★
Saturday, October 24, 2020
“Unless you're a big company with marketing funds to burn,…”
Unless you're a big company with marketing funds to burn, don't use Wishpond. They tell you they'll grow you subscribers list and you'll see ROI on ads they create and run, and it's not true! We wasted months and thousands of dollars for very, very little ROI and they will not let you out of their 12 month contract without a major penalty. I've been in marketing for decades and never come across this hostage situation in a marketing company. This must be the only way they can keep clients, by forcing them to pay. Steer clear!
★★★★★
Friday, October 9, 2020
“Overall: Great! Once I realised the software was not for…”
Overall: Great! Once I realised the software was not for me - the customer support team were really great with sorting out a refund. They understood my issue and were helpful. Pros: I purchased the software with the specific intent of using the video contest platform.The software is easy to use and for someone like me that is no expert, I could find my way around things very easily. Cons: I cancelled my subscription because you can only upload videos for the contest via a youtube link. This is a barrier for my entrants as they would need a gmail account and sign up to youtube. I want a platform that entrants can just load their video off their device.
★★★★★
Thursday, October 8, 2020
“Like members of my own team I felt like they…”
Like members of my own team I felt like they were members of my own company. Pitching in to make sure I got everything set up the way I needed. Pablo went out of his way to be responsive and explain everything. Even setting things up to save me time. They are a trusted partner and as a small company, I need that type of relationship.
★★★★★
Thursday, October 8, 2020
“Wishpond is better than Aweber I was using aweber earlier…”
Wishpond is better than Aweber I was using aweber earlier but wishpond is a highly recommended service provider , it has a lot of features which aweber does not have
★★★★★
Sunday, October 4, 2020
“It has an interface that allows me to carry out…”
It has an interface that allows me to carry out all my tasks in a fairly easy and fast way, it also has all the necessary functions to make all the marketing strategies of my company a success, something that I really liked is the fact that it has an excellent tool to build landing pages, which was wonderful and I have been using it to present my digital business to my clients and capture their data through the same way. Another thing that I like a lot personally is that everything is easily configurable and customizable, so I don't have to waste long hours and hours making the necessary configurations to adapt this tool to my business Review collected by and hosted on G2.com. It allows me to have everything I need for it in one place, from email marketing campaigns to real social media management that has been a marvel for me
★★★★★
Thursday, October 1, 2020
“I had a technical issue and got direct… I had…”
I had a technical issue and got direct… I had a technical issue and got direct support through the support chat service. Really friendly and helpful. Thanks for that!
★★★★★
Wednesday, September 30, 2020
“Pablo was very helpful and… Pablo was very helpful and…”
Pablo was very helpful and… Pablo was very helpful and knowledgeable. He was able to help me with all of my questions. I am happy that I can request him in the future as well.
★★★★★
Wednesday, September 23, 2020
“We've been using Wishpong for 3 years… We've been using…”
We've been using Wishpong for 3 years… We've been using Wishpong for 3 years already. It's cool that every issue feedback is correctly collected from the users and implemented as a solution
★★★★★
Wednesday, September 23, 2020
“What do you like best? We've been using Wishpong for…”
What do you like best? We've been using Wishpong for 3 years already. It's cool that every issue feedback is correctly collected from the users and implemented as a solution. Review collected by and hosted on G2.com. What do you dislike? That sometimes it's buggy and and not always user friendly. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Email Marketing - Automation We've been using it to control every sales funnel process from top to bottom using email automation and lead capture.
★★★★★
Thursday, September 17, 2020
“Good company, don't have time to do much marketing. They…”
Good company, don't have time to do much marketing. They just came and set up my marketing in autopilot, they are not as involved as a full marketing agency, but the prices are way lower
