Best Customer Management Software

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Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
80.00
Freshsales

A sales CRM with 360-degree customer view


An intuitive, easy-to-use CRM that helps you get started in minutes. Automate sales processes and close deals faster with lead scoring and next-best-action recommendations. Learn more about Freshsales.



Serchen Index
88.00
Freshdesk

The only Helpdesk software your business needs


Freshdesk is an AI-powered ticketing solution designed to streamline customer support. Delight customers with easy email experiences and self-service options. Smart ticket routing and smooth team collaboration ensure fast, accurate resolutions every time. Learn more about Freshdesk.



Serchen Index
90.00
HubSpot



HubSpot is a leading provider of inbound marketing, sales, and customer service software, known for its innovative approach to digital marketing and customer experience. Founded in 2006, the company has since grown to become a global leader in inbound marketing, with a.. Learn more about HubSpot.



Serchen Index
99.34
Zendesk



Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.



Serchen Index
96.08
Monday.com



Monday.com is a cloud-based platform that provides a flexible and customizable workspace for teams to manage their projects, tasks, and workflows. The platform is designed to help teams stay organized and collaborate effectively, with a range of tools and features that.. Learn more about Monday.com.



Serchen Index
94.33
Nextiva



Say hello to NextOS NextOS brings all of your customer and team communication tools in one place. Make it easier to provide the experience everyone craves. Perfect for SMBs Use our built-in suite of tools to keep your entire toolset in one workspace. Manage.. Learn more about Nextiva.



Serchen Index
93.48
Zoho CRM



Zoho CRM is a cloud-based customer relationship management (CRM) software solution designed to help businesses manage their sales, marketing, and customer support processes. The platform is part of Zoho Corporation's suite of cloud-based business tools, which also.. Learn more about Zoho CRM.



Serchen Index
92.35
Edge Delta



Edge Delta is a new way to do observability. We process your data as it's created and give you the freedom to route it anywhere. Make observability costs predictable, surface the most useful insights, and shape your data however you need. Organizations now have.. Learn more about Edge Delta.



Serchen Index
91.22
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
91.03
Splashtop



Splashtop is the best value in remote computer access, remote support tools, and secure access solutions that simplify the work-anywhere world. Splashtop remote desktop and remote support tools for hybrid work and IT / MSP remote support deliver an experience that.. Learn more about Splashtop.



Serchen Index
90.00
LiveAgent



LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
89.38
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 20 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
Pipedrive



Designed by salespeople for salespeople, Pipedrive's smart CRM software helps small businesses worldwide grow their revenue and scale their business! With a variety of sales features, powerful automations, flexible pricing plans and +300 out-of-the-box integrations,.. Learn more about Pipedrive.



Serchen Index
88.00
Creatio



Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20.. Learn more about Creatio.



Serchen Index
87.48
UserTesting.com



**About UserTesting** UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create.. Learn more about UserTesting.com.



Serchen Index
87.40
Freshchat



Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions Smarter Conversations: Available across.. Learn more about Freshchat.



Serchen Index
86.00
TeamSupport.com



TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building.. Learn more about TeamSupport.com.



Serchen Index
85.77
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
84.00
Keap



Keap is on a mission to simplify growth for millions of small businesses. For 15 years, Keap has been helping small businesses get organized so they can deliver great service and close more business. Today the pioneer of CRM and marketing automation software for small.. Learn more about Keap.



Serchen Index
83.00

This page was last updated 01 November 2024 03:20