
Eunice Bourgeois
1 review written · 5.0 average
Reviews by Eunice Bourgeois
★★★★★
We’ve been working on Abak software since 2011 and find it’s exactly what we need for our business. With what the basic program offered to the customization of the software, I have not run into any issues we were not able to accomplish with Abak. Installation was seamless and the knowledgeable training staff took steps to ensure I was comfortable working with the program before letting me go on my own. I really liked the homework portion of training, I felt it helped me retain the training very well. As a naval architect/marine engineering firm our needs differ from client to client, Abak listens to what I need and works very quickly to solve it or shows me how to accomplish it within the program. As the only administrative person I don’t have a lot of time to spend learning new software and as a company looking to start with a new software we needed to have the software up and running immediately; which Abak did. I found Abak very easy to learn and my questions/needs solved within 24 or less hours. Starting with the basic implementation to where I am now becoming a “Power User” the software is performing very much to my satisfaction. Abak was the only software I tested that gave me great customer service prior to the purchase and a year later they are still exceeding my expectations. I definitely recommend Abak.