Archer Leblanc
Donor Relations Coordinator · 11-50
1 review written · 2.0 average
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Reviews by Archer Leblanc
★★★★★
The contact scoring and email sequences are genuinely useful, and the UI is clean enough that onboarding volunteers isn't a nightmare. But a year in, the edge cases have worn me down. Custom fields behave inconsistently when you filter across segments, and the duplicate detection misses obvious matches unless your data is already pristine. For a non-profit managing donors across multiple programs, those gaps matter.
Support is polite but slow, and the fixes I've been promised never quite land. At this price point, I expected fewer workarounds.
