Blythe Wyndham
Operations Coordinator · 1-10
1 review written · 5.0 average
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Reviews by Blythe Wyndham
★★★★★
Ditching our old tool was a long time coming. The platform we migrated from had okay task tracking, but the moment anything got even slightly complex, like linking a project brief to its related tasks and a shared timeline, it all fell apart into a mess of tabs and workarounds. Notion just... doesn't do that. Everything lives in the same place, the databases actually talk to each other, and I can build a view that shows exactly what I need without having to export anything into a spreadsheet first.
I'm only about two months in, and our five-person team has already rebuilt the way we handle onboarding docs, sprint planning, and client-facing notes. The templates took some getting used to, and I won't pretend the learning curve is flat (it isn't), but once things clicked, the flexibility felt genuinely liberating compared to what we were using before. The old tool was more rigid and, honestly, that structure I thought I wanted was just hiding how little it could actually do.
Two things I'd flag for anyone evaluating it. Customer support is decent but not fast, I submitted a question about database relations and waited a full day for a reply that could have been a three-line FAQ entry. Also, if you've got someone on the team who's less comfortable building things from scratch, budget time to set up their workspace for them. That said, the value for what we're paying is genuinely hard to argue with. I pushed for this switch and I'm not even slightly embarrassed about it.
