Claire Fontaine
Senior Category Insights Manager · 1001+
1 review written · 4.0 average
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Reviews by Claire Fontaine
★★★★★
My phone became my primary dashboard two years into this deployment, and honestly that shift told me everything I needed to know about how well Retail Velocity handles remote work. I travel a lot, covering distributor meetings and retailer headquarters from coast to coast, and I need live sell-through data before I walk into a room. The Power BI integration delivers that. I can pull a store-level POS view filtered by region, layer on promotional lift data, and have something credible on my screen before the elevator reaches the sixth floor. That workflow simply did not exist at this scale with the spreadsheet-based process we had before the enterprise rollout five years ago.
The 400-plus retailer adapter library is the real engine behind all of this. Getting that many data sources normalized into one environment means my remote access is actually pulling clean, current information rather than a cached snapshot that aged out overnight. Alerts hit my phone when an item goes out-of-stock at a key account, and I can forward that to the right field rep without ever opening a laptop. For an enterprise the size of ours, that kind of real-time visibility across the organization has been worth every dollar.
One honest gripe: the mobile browser experience lags the desktop version more than it should in 2024. Complex dashboards with multiple data streams take longer to render on a phone than I would like, and occasionally a filter interaction just hangs. It is not a dealbreaker, because the data is still there and still accurate, but the UI responsiveness on mobile feels like it is one product cycle behind everything else. A dedicated app would go a long way.
