Declan Ó Briain
Data & Reporting Manager · 51-200
1 review written · 2.0 average
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Reviews by Declan Ó Briain
★★★★★
Three years in, and scaling this across a growing education nonprofit has been more painful than I expected. Adding users sounds simple until you hit the licensing tiers, and suddenly the budget conversation gets very uncomfortable. The dashboards are genuinely impressive, and leadership loves the mobile view. I'll give them that.
But onboarding new staff without a dedicated admin is a grind. Permissions are clunky, training resources don't account for low-tech users, and customer service response times have gotten worse, not better. For a well-funded org this might work. For us, the cost-to-value math just doesn't hold up.
