Evelyn Tremblay
Ecommerce Operations Manager · 201-1000
1 review written · 4.0 average
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Reviews by Evelyn Tremblay
★★★★★
The admin panel is where I spend most of my day, so I had opinions fast. Within the first few weeks, I had our permissions structure mapped out across a department of about fifteen people, each with different access needs. Shopify's staff account roles are genuinely thoughtful. Limiting what a junior merchandiser can touch versus what a fulfillment lead can edit took maybe an afternoon to configure, and it's held up without constant maintenance. That impressed me more than I expected from an out-of-the-box solution.
That said, the one frustration worth naming: custom permission granularity hits a ceiling pretty quickly. If you need someone to access orders but not customer data, you're doing workarounds or bumping them to a broader role. For a mid-market team with stricter data governance requirements, that gap is real. Support helped me find a partial fix through third-party apps, but I'd rather see it native. Still, for what we do day-to-day, the admin experience is clean, consistent, and genuinely manageable.
