Hana Brennan
Freelance Sales Consultant · 1-10
1 review written · 5.0 average
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Reviews by Hana Brennan
★★★★★
Barely two months in and already the edge cases are piling up, which is actually a backhanded compliment. The free CRM tier cuts you off from sequence automation faster than you'd expect as a solo operator, and custom properties have a cap that starts to bite the moment you try to build anything slightly unusual. Contact deduplication also doesn't always catch near-matches, so I've had to do some manual cleanup after importing a legacy list. None of this broke my workflow, but if you're coming in expecting zero friction, budget a few hours for the rough edges.
Here's the thing though: none of those limitations actually dimmed my enthusiasm. The contact timeline alone is worth the setup cost, and the pipeline view is genuinely intuitive without a single tutorial. Their onboarding docs are thorough, and the free-tier support responded faster than I expected. For a freelancer who was running everything out of a tangled spreadsheet before, this feels like a real upgrade.
