Imani Kessler
Account Executive · 1-10
1 review written · 4.0 average
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Reviews by Imani Kessler
★★★★★
About a year in, and the honest verdict is: HubSpot earns its reputation, but it earns it in spite of some real friction points. The contact lifecycle stage logic trips up constantly when you're dealing with edge cases, like a lead who exits and re-enters your funnel months later. There's no clean native way to handle that without writing workaround workflows, and on a tiny team, that kind of maintenance cost adds up. The reporting side also hits a wall faster than I expected once you start building custom objects. More depth than I wanted to spend time debugging.
