Indigo Hartley
Email Marketing Manager · 1001+
1 review written · 4.0 average
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Reviews by Indigo Hartley
★★★★★
Their support team is genuinely the best thing about this platform. Six months into an enterprise rollout, I've thrown some genuinely complicated segmentation questions at them, and the responses have been fast, specific, and actually useful. Not copy-paste FAQ answers. Real help.
The one gripe: the live chat queue can drag during peak hours, and sometimes I end up emailing anyway. Minor, but worth knowing if you need instant answers. Everything else, especially the automation workflows and the Shopify sync, has held up well under real pressure.
