Jade Beaumont-Cloutier
Operations Coordinator · 1-10
1 review written · 5.0 average
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Reviews by Jade Beaumont-Cloutier
★★★★★
Two years in and I can count Lucidchart's unplanned outages on one hand. For a small team that lives in shared diagrams daily, that kind of reliability isn't a nice-to-have. It's the whole deal. The auto-save and revision history have caught me more than once when a browser tab decided to misbehave, and I've never lost actual work. Bugs do show up occasionally, mostly cosmetic alignment quirks after a monthly update, but they tend to disappear within a week or two without me filing a ticket. That quiet, consistent improvement is what keeps me loyal.
The Confluence integration is where we do most of our collaboration, and it's held up without issue across every update cycle. Real-time co-editing with a colleague rarely hiccups, even when we're both on the same complex process diagram. If you're on a lean team and can't afford downtime or lost context, Lucidchart has been genuinely dependable for me in a way that my previous tool never was.
