Jordan Beaupré
Account Executive · 11-50
1 review written · 5.0 average
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Reviews by Jordan Beaupré
★★★★★
Solid as a rock. That's the short version. Over two years at a startup that was growing fast and patching things together on the fly, the last thing I needed was a CRM going down mid-pipeline. Freshsales never gave me that headache. Genuinely, I can count the outages on one hand, and the couple of minor hiccups we did see were resolved before I even had a chance to file a ticket. No phantom data loss, no weird sync bugs eating my contact records. For a team our size (we were under thirty people when I joined), that kind of reliability isn't a given.
The AI lead-scoring and the built-in phone dialer are what I use most day-to-day, and both have stayed consistent across every update they've pushed. Their changelog is actually transparent, which I appreciate. Customer support has been responsive without being pushy. If you're running lean and can't afford surprise downtime during a close, this is worth a serious look.
