Katelyn Brodie
Ecommerce Manager · 1-10
1 review written · 5.0 average
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Reviews by Katelyn Brodie
★★★★★
The platform we migrated away from had us constantly fighting with its theme editor, and every little customization felt like pulling teeth. About a year ago I finally made the call to move us over to Shopify, and honestly the comparison isn't even close. Onboarding our small team took maybe a weekend. The checkout customization, the app integrations, the way inventory syncs across channels, it all just works without needing a developer on call. I was skeptical that the grass was actually greener, but it was.
There are two things I'd flag if you're weighing this up. Transaction fees can sting if you're not on their own payment processor, and the app store, while huge, means some features cost extra that you might expect to be native. Still, the time I've clawed back from not wrestling with a clunky backend has been worth every cent. Customer support has also been genuinely responsive whenever I've hit a wall. For a team our size, this is the right call.
