Lina Yoon
IT Support Manager · 1001+
1 review written · 5.0 average
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Reviews by Lina Yoon
★★★★★
What surprised me most was how well Zoho Assist held up under pressure when we pushed it into corners I didn't expect it to handle. About six months into our enterprise rollout, I started cataloging the edge cases: unattended access dropping on certain locked-down Windows Server builds, the session recording feature choking on machines with non-standard display scaling, clipboard sync occasionally going quiet mid-session on endpoints behind stricter proxy configs. These aren't small things when you're managing hundreds of seats. Each time I flagged something to their support team, though, they were fast and honest about workarounds, even when the fix wasn't immediate.
