Miriam Forsythe
Telehealth Coordinator · 11-50
1 review written · 5.0 average
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Reviews by Miriam Forsythe
★★★★★
Pricing clarity is rare in healthcare software, so the transparent, flat-rate structure here genuinely caught my attention. About a year ago I was tasked with finding a HIPAA-compliant video solution for a startup that was still watching every pound, or dollar rather, closely. HIPAAvideo.net came in well under what I expected to pay, and there were no surprise add-ons after signing. That matters enormously when you're reporting costs to a founder who scrutinizes every invoice line.
Day-to-day, the platform holds up fine. Customizing the waiting room and sending patients a link without making them download anything saves my team real time each week. Customer support has been responsive on the two occasions I needed it. If I'm being honest, the interface could feel a little more polished in spots, but for what we pay, I'm not going to complain. As a growing practice on a tight budget, the value here is genuinely hard to argue with.
