Nico Thwaites
Independent Communications Consultant · 1-10
1 review written · 5.0 average
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Reviews by Nico Thwaites
★★★★★
Honestly, the switch from my previous cloud phone provider was what finally sold me on RingCentral. That other platform had IVR setup buried under three menus, support was slow, and call routing felt like guesswork. RingCentral's IVR builder is visual, logical, and I had my call flows working the same afternoon I signed up. Six months in, I genuinely can't find much to complain about. Running solo, I need things that just work without a dedicated IT person hovering nearby, and this fits that bill.
