Rasmus Elbæk
Service Operations Manager · 1001+
1 review written · 4.0 average
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Reviews by Rasmus Elbæk
- logicline· Dec 27, 2025
★★★★★
Support quality is what keeps me loyal after five-plus years. Genuinely. When we pushed logicline into a full enterprise rollout across multiple business units, their support team was reachable, knowledgeable, and didn't shuffle me through three tiers before someone actually understood the problem. That consistency has held up year after year.
My one gripe: response times on low-priority tickets can drag. Not a dealbreaker, but noticeable when something is blocking a workflow and the ticket just sits. The product itself handles our after-sales maintenance processes well. Support, mostly, does too.