River Castellano
RevOps Manager · 1001+
1 review written · 5.0 average
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Reviews by River Castellano
★★★★★
Configuration on an enterprise rollout can quietly become the thing that derails a CRM before it even gets used. Capsule surprised me. Permissions are clean and logical, and setting up role-based access across a large team took a fraction of the time I expected. Custom fields, pipeline stages, data tags, all of it sits in an admin panel that actually makes sense. No hunting through nested menus. No support ticket required just to figure out where a setting lives. I handed partial admin rights to three department leads within the first month, and none of them came back confused.
