Tracy Ellison
Director of Development and Operations · 11-50
1 review written · 2.0 average
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Reviews by Tracy Ellison
★★★★★
The dashboards looked impressive in the demo. A year later, I'm still wrestling with them to get anything useful out for our board reports. Creatio's reporting module has real capability on paper, but building a custom dashboard without technical help is genuinely painful. The drag-and-drop tools work for simple stuff, and I'll give them that. But the moment I need to filter donor engagement data by program area and time period together, I'm either stuck waiting on a consultant or clicking through menus that don't behave the way I expect. For a no-code platform aimed at non-technical users, it asks a lot.
The no-code workflow builder is actually solid, and the onboarding team was patient with us. Those are real positives. But analytics is the thing I need most in my role, and it's where the product frustrates me most. If your primary use case is reporting to stakeholders on a tight timeline, budget extra time or extra help. I didn't, and I regret it.
