Unity Hargreaves
Mentoring Program Consultant · 1-10
1 review written · 2.0 average
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Reviews by Unity Hargreaves
★★★★★
The permissions setup is where MentorCity has really tested my patience. Running the platform on behalf of multiple clients means I need clean, flexible admin controls I can configure separately for each program. That's not what I found. Role permissions feel blunt and undifferentiated, and getting the right level of access for each client's program administrator took far more back-and-forth than it should have. Two months in, I'm still untangling a config issue for one client because there's no clear audit trail showing who changed what. Support has been polite but slow, and the documentation reads like it was written for a single internal deployment, not an agency managing several accounts at once.
That said, the matching interface itself is genuinely easy to use, and my clients who interact with it day-to-day have had no complaints. The automated matching cuts down the manual sorting I used to do in spreadsheets, which is a real time saver. But if you're an agency or a consultant managing this for others, go in expecting to fight the admin layer. It's built for a simpler use case than mine.
