Bryce C
1 review written · 5.0 average
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Reviews by Bryce C
★★★★★
Domo is powerful and intuitive, but good luck getting your bugs fixedWhat do you like best about Domo? Domo is one of the most powerful and intuitive platforms I've ever used. Their propritary no-code Magic ETLv2 transformation software is brilliantly fast, helping run day-long SQL transforms in as little as a few minutes. What's nice about Domo is it is a full end-to-end soltuion. It provides the connectors to pull data from thousands of APIs, the transformation tools to get that data into a form that is usage and combine it with other data, and the charting software to display that data in clean, effective charts with proper governance to ensure consumers only see what they need to. Review collected by and hosted on G2.com. What do you dislike about Domo? Domo's customer service is some of the worst I've seen for a SaaS product. Their customer service reps are very non-technical and don't understand the product very well. Worse is they operate under the assumption until proven wrong that your using the product wrong, instead of their being an actual issue. In additon, Domo rarely roles out improves to preexisting features and seems to ignore product feedback from customers on the whole. Review collected by and hosted on G2.com. What problems is Domo solving and how is that benefiting you? We use Domo across our businees, from marketing and sales to finance and accounting. We've found Domo most useful in creating curated reports for users to consume their data in a centralized place, in an easy to understand manner. But we also use Domo to power any data in our other systems like managing active users, automatically creating expense reports, and keeping projects synced from one system to another.
