Adele Kozlowski
1 review written · 5.0 average
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Reviews by Adele Kozlowski
★★★★★
After having trials with other brands it was clear to us who had the better product and just so happened to be within budget. MediaValet has been incredible, during our decision process, we didn't feel pressure to close the deal or "hurry up". We were walked through all areas and even had great customer support during our trial with Sanjay. After moving forward with MediaValet, Raja, and Rob have been incredible. Rob has helped us through every step of implementation and has taken the overwhelming task of transferring our data from an FTP site and renaming items, to making it a feasible task that has been faster than expected. The support we receive on a weekly basis during our weekly phone call for implementation has exceeded my expectations. They truly care about the customer and their product is easy to use, intuitive for all user levels (which is something we needed), has unlimited users and are transparent. We believed so much in their product that we signed a 2 year agreement and will most likely continue our relationship with them. After running trials with other DAMS with more "add-ons" I was running into issues with the site actually working. With MediaValet it was consistent, no down time, errors, and as an admin, uploading more than half a TB onto their cloud has been smooth. Best DAM system out there.
