Warwick Bettles
1 review written · 5.0 average
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Reviews by Warwick Bettles
★★★★★
As someone not from the building industry, I had little understanding of the Customer Care process for Home Builders... Especially for new homes. After using the clixifix software and gaining an understanding of the rigors of new home snagging I have a new-found respect for the software designers. It literally answers every question when it comes to customer care. It's transparency enables clients to keep tabs on sub-contractors which adds an extra layer of accountability to field teams. The ability to upload photos of defects etc eliminates any confusion saving time and money on unnecessary call-outs. Would recommend to any commercial or residential builder who wants to continuously monitor and improve on their service delivery.
