Erik Trapper
1 review written · 4.0 average
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Reviews by Erik Trapper
★★★★★
Flexibility and ease for ad hoc data views, The user can quickly get at the data they want and pull it into tools like Excel. Prophix being privately held does lend to a better long term focus vs the sub optimized view that many private equity companies take on their portfolio. As a rule of thumb Prophix has been responsive in addressing issues within their SLA. The one incident that where this did break down, Prophix took ownership once the issue was highlighted; Prophix spent time with us to understand how we wanted to move forward and showed a real commitment towards taking corrective action.
