
Renato
1 review written · 5.0 average
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Reviews by Renato
★★★★★
We use Live Agent for more than one year and we are very satisfied, the cost / benefits is excellent. All support messages sent by e-mail, website forms and facebook are sent to Live Agent platform and then will answered by my team. With this process I can be sure that my company will not loose any message received and manage the quality of our help desk. They have integration with Facebook, every message sent to my company's Fan Page become a ticket on the platform so my team can answer fast in the same platform they use every day. Comparing to other platforms Live Agend has inumerous great features with better price them competitors.