Alexander
1 review written · 5.0 average
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Reviews by Alexander
★★★★★
Award winning software with huge bunch of options included in LiveAget. From our point of view it's an irreplaceable HelpDesk and Customer Care tool. Options provided are in deed demanded and used as by customers so by our support team staff. Multi-channel and multi platform structure gives the visitor a choice to become a customer in a preferred way by a single click(!) Just think of it a bit! Some of the benefits which were achieved after purchasing this online helpdesk software: 1. Time reaction decreased dramatically; 2. Our surveys indicated that customer satisfaction in issue management increased by 17%; 3. LiveAgent was also applied for sales department that resulted in 20% conversion increase. And the last but not the least - you have only one system to store your trouble tickets, keep your issue management history, customer order requests, calls history and so on. And behind the scenes there is a team of skilled support staff, highly professional sales team and flexible pricing. Just start and you'll never shut down your LiveAgent installation!
