Shannon Gwyn

1 review written · 3.0 average

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M-Files· Apr 18, 2017
★★★★★
Great Software. Poor Support I love the concept of M-Files. They do tend to overpromise and then fail to support. We were told several things were out of the box. The support staff was extremely painful setting up and then allowing external folks to still have access. With security in mind I have been unable to limit a users security to a class and project as designed. If they improve their communication, training and customer service I believe this software will go far. It is a little expensive. Attaching metadata to documents. Importing objects from external sources. Views are nice but limiting. I have not been able to fully test workflows, but they seem promising.