Kristy Bennett
1 review written · 1.0 average
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Reviews by Kristy Bennett
★★★★★
We had a client pay us through Avidxchange and they took a fee out. When I called to find out why they said the way we got paid had changed 3 years ago and because we were using ACH their was a fee associated with it. When I asked how it could have gotten changed they said it would have had to happen with us calling them. I then wanted to find out if we could manage our account and I was told that because we have 2 addresses on file that we were not eligible to manage our account online. When I asked if we could remove our company from their system they said that they couldn’t do that either. After reading other reviews it sounds like the only way to get paid by them is to incur a fee.
