
Gemma Hall
1 review written · 4.0 average
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Reviews by Gemma Hall
★★★★★
A good entry level file sharing solution that is only a few tweaks away from being excellent. The tweaks described haven't had a huge impact on what we use it for, which is sending out statements to clients and hosting a holding place for any and all historic documents we've sent to them. The alternative is to send out these files one by one by email. Customer service and support have been speedy and very helpful. It's a clean, easy to customise site that looks impressive to the client, and does the basics perfectly. The clean interface is sometimes a little too clean - a little more assurance via a big 'action saved'! box can be very helpful. There are some features, such as the sharing options, that are confusing to start with but once you learn how it functions they make sense. Some fine-tuning of the user experience would help this.