Jeremy M
1 review written · 5.0 average
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Reviews by Jeremy M
★★★★★
"Helps maximize effort and improve profits" What do you like best? The integration with RMM and PSA, billing and marketing. They are always improving and adding useful features. Review collected by and hosted on G2.com. What do you dislike? The remote desktop tool still needs some polish. Review collected by and hosted on G2.com. Recommendations to others considering the product: Take some time to plan out your implementation and put together a good script library. Plan out automated remediation tasks and ticket workflow. An ounce of planning will save you pounds of "redoing" things. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Syncro has greatly improved how we track billable work. This has increased income and greatly improved our customer relations because things aren't falling through the cracks.
