Kimberley Felton
1 review written · 5.0 average
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Reviews by Kimberley Felton
★★★★★
I switched over to Smith.ai in February after a very bad experience with another big name competitior. The difference in service is night and day. Any concern I have had has been promptly addressed and they have taken it seriously, even if it wasn't as big a deal to me. My prior service would gaslight me and pay me lipservice. Smith.ai has actually booked appointments for me, when the others didn't book a single appointment in three months. I'm a solo firm so having a reception service that is bilingual, friendly, courteous, and proactive has made a big difference in my client-happiness rating.
