Valerie Ostrander
IT Security Manager · 1-10
1 review written · 4.0 average
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Reviews by Valerie Ostrander
★★★★★
Switching from our previous PAM tool was the best call my small security team made in years. The old solution was vault-heavy and required constant babysitting, credential rotations that never felt trustworthy, and an agent footprint that made me nervous every time we onboarded a new server. SecureONE's agentless, vaultless approach removed almost all of that overhead. Just-In-Time access with two-factor baked in felt like an entirely different philosophy, not just a feature upgrade. Three-plus years in and I still appreciate how continuously it inventories privileged accounts without me having to kick off a manual scan.
The one gripe worth naming: their support response times can be slow when you're a small account. I don't think we get the same attention a thousand-seat enterprise does, and a couple of my tickets sat longer than I'd like. The product itself earns the confidence, though. If you're coming from a legacy vault-based setup and managing a lean team, the operational lift difference is real.
