
Wesley Drummond
Development Director · 11-50
1 review written · 4.0 average
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Reviews by Wesley Drummond
★★★★★
About six weeks in, and I'm genuinely impressed for a donor-management context. The contact timeline is clear, the pipeline view maps well onto grant cycles, and my small team picked it up fast. Where it gets bumpy: custom reporting for non-profit fiscal years has some real gaps. A few field-level filters just don't behave the way the documentation says they will. Support acknowledged the issue quickly, which I appreciated. Small gripe overall. For a shop our size that outgrew spreadsheets, SugarCRM is doing the job.