
Yasmin Hartley
Financial Performance Analyst · 51-200
1 review written · 4.0 average
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Reviews by Yasmin Hartley
★★★★★
We adopted this 360 feedback platform about eight months ago to support our performance review cycles, particularly to gather structured input on how analysts and consultants are contributing across project teams. Overall, it's been a solid addition to our toolkit.
The survey builder is intuitive enough that our HR lead could configure competency frameworks without much hand-holding, and the anonymity controls gave our staff genuine confidence that responses wouldn't be traced back to individuals — which dramatically improved participation rates compared to what we'd seen with previous tools.
The reporting dashboards are where things get genuinely impressive. Being able to slice feedback by seniority band or department, and then export clean summaries for manager one-to-ones, has saved us a considerable amount of manual collation time. For a team focused on quantitative rigour, having the data presented in a structured, exportable format matters a great deal.
That said, there are a few friction points worth flagging. The onboarding documentation felt a little thin for the more advanced configuration options — we ended up relying on support chat more than I'd have liked. Response times from the support team were usually reasonable, but not always. There's also a gap in terms of integrating the feedback outputs with our existing HR system; we're doing some manual bridging that I'd hope to see resolved through a proper integration down the line.
All in all, good value for what it delivers, and it's meaningfully improved how we run performance conversations internally.